Book a Demo
English
English German
Book a Demo

Privacy and Cookies

Please read this privacy policy, which describes the collection, use, disclosure, retention and protection of your personal information carefully. This website is administered by MeRLIN Sourcing B.V. As the administrator of this website MeRLIN Sourcing B.V. gathers, analyses and processes information regarding the visitors and usage of this website for its general business purposes and for the development of web statistics as described below. This Privacy Policy applies to all websites, applications and services referred to in this Privacy Policy. If you provide us with your personal information as described in the section "How we obtain information", you agree that we: (a) fulfil our contractual obligations to you; (b) in accordance with our legitimate interests (e.g. for internal administrative purposes, data analysis, back-up and benchmarking (see the section "How we use your information" for more details), direct marketing or for the purpose of clarifying or preventing crime) or (c) in accordance with your consent, which you may revoke, collect, store and use at any time as described in this Privacy Policy.

Who we are

This Privacy Policy applies to all products, applications and services offered by MeRLIN Sourcing B.V. (registered office in Stationsplein 8K NL-6221BT, Maastricht, Netherlands), and excludes all product applications or services that are subject to separate privacy policies that are independent of this Privacy Policy.

How we obtain information

To the extent permitted under applicable law, we collect information about you and any other party about whom you provide us with information as soon as you:

  • Register to use our websites, applications or services (including free trial versions); this may include your name (including your company name), your address, e-mail address and telephone number. We may ask you to provide additional information about your business and preferences;
  • Fill out online forms , post on our message boards, post to any blog, download information (e.g. white papers or other publications), or in other interactive areas of our websites or within our applications or services;
  • Interact with us through social media;
  • Provide us with your contact information while you register to use or access all the websites, applications or services that we provide, or when you update this information; and
  • Contact us offline, e.g. B. by phone, fax, SMS, e-mail or by mail.

  • We also collect information about your devices (including mobile devices) and applications that you or your users use to access our websites, applications or services (for example, we may use the device ID number and record the device type, location information, and connection information, such as statistics about your page views, traffic to and from websites, URL redirects, ad data, your IP address, your browsing history, and your web log information); we will ask for your consent before we do so. This is done using cookies or similar technologies (as described in section “Cookies, Analytics and Traffic Data”).

    We may supplement the personal information obtained about you with information obtained from third parties entitled to disclose it; e.g. information from search information providers or information from publicly available sources (e.g. for the purposes of consumer due diligence), if permitted by applicable law. The lawfulness of the processing is regulated in Art. 6 DSGVO and Art. 9 GDPR. If the legal basis is based on the consent (Article 6 (1) (a)) or on the legitimate interest (Article 6 (1) (f)), Revocation of consent (Article 7 (3)) can be actioned.

Provide personal information about others to us

If you provide us with personal information about others, you are responsible for ensuring that you comply with all applicable duties and regulations in accordance with applicable privacy laws and seek the necessary consent. To the extent required by applicable data protection laws, you must ensure that you have provided the necessary notices and have obtained the express consent of the persons to disclose the information to us and have been told how to collect, use and retain their personal data, or you must inform these persons about our privacy policy.

Please read this privacy policy, which describes the collection, use, disclosure, retention and protection of your personal information carefully. This website is administered by MeRLIN Sourcing B.V. As the administrator of this website MeRLIN Sourcing B.V. gathers, analyses and processes information regarding the visitors and usage of this website for its general business purposes and for the development of web statistics as described below. This Privacy Policy applies to all websites, applications and services referred to in this Privacy Policy. If you provide us with your personal information as described in the section "How we obtain information", you agree that we: (a) fulfil our contractual obligations to you; (b) in accordance with our legitimate interests (e.g. for internal administrative purposes, data analysis, back-up and benchmarking (see the section "How we use your information" for more details), direct marketing or for the purpose of clarifying or preventing crime) or (c) in accordance with your consent, which you may revoke, collect, store and use at any time as described in this Privacy Policy.

How we use your information

We use your information in accordance with applicable law to:

  • Provide information and services or applications or services that you have requested or shown interest;
  • To check information for accuracy and to compare / verify this information with third parties;
  • To provide, manage, protect and improve the applications, products, services and information you have requested from us;
  • Manage your use of the applications, products and services you wish to receive from us;
  • Manage our business relationship with you (e.g. for customer service and support activities);
  • Monitor, measure, improve and protect our content, websites, applications and services, and provide you with an enhanced, personalized experience;
  • To internally test our website, applications, systems and services and to improve their security, provision and performance, in which case we will pseudonymize all information used for such purposes and ensure that aggregated data are used, on the basis of which no conclusions are drawn on you or on any other person;
  • To provide you with all the information we need to send you to comply with our regulatory or legal obligations;
  • Detect, prevent, investigate or combat criminal, unlawful or unauthorized activities or otherwise protect our legal rights (including in cooperation with regulators and law enforcement agencies for these purposes);
  • To contact you to determine if you would like to provide feedback on your use of our applications, products and services;
  • monitor and carry out statistical analyses and benchmarking studies, using aggregated data in these cases, which will not allow conclusions to be drawn on you or other persons;
  • Targeted advertising, marketing (including messages within product / application), or information that may be of use to you, based on your use of our applications and services;
  • provide shared content and services related to third parties with whom you maintain a separate relationship (e.g., social media providers); and
  • Provide you with location-based services (such as advertising and other personalized content) as long as we obtain geolocation data.

    To the extent permitted by law, we will retain any information about you after the closure of your session with us. Such information shall be retained and used for as long as permitted by law, regulation, fraud prevention and legitimate business purposes.

    Our website, applications (including mobile applications) and services may include technologies that enable us to:

  • Compare the specific device or system information relevant to the website, application and service use with our records to ensure that the websites, applications or services are used in accordance with our end-user agreement and that we can resolve issues;
  • Collect information related to technical errors or other issues with our website, applications and services;
  • Gather information about how you and others use the features of our website features, applications and services; and
  • Gather statistical information about the operating system and the environment from which you access our applications or services.
  • You can manage your privacy settings in your browser or within our applications and services (if applicable).
    In addition to the purposes described in this section, based on your use of our applications and services, and based on other information we have obtained about you, we may also use information to provide targeted advertising, marketing (including in the form of messages within your organization) Product (s) or other information that may be of use to you (depending on the websites, applications or services concerned, you may be able to customize and configure these features to suit your needs). Sections “Marketing” and “Your Information and Rights” of this Privacy Policy provide more details on how we will do so.

If necessary, we will monitor and record our communications with you, including e-mails and telephone conversations. Information we collect may subsequently be used for training purposes, for quality assurance purposes, to record details of our websites, applications and services that you receive from us or for which you ask us questions, and for the general fulfilment of our legal and regulatory obligations. We will take the required consent to utilize your information as mentioned above.

Data analysis and benchmarking

We use information generated and stored during your use of our services for legitimate business purposes to provide you with the best possible service and / or solutions and the best possible user experience. These purposes include:

  • Communicating advertising, marketing content (including in-product messaging) or information to you that may be helpful to you based on your use of our services;
  • Conducting research and development activities to improve our services, products and applications;
  • Developing and providing new and existing functionalities and services (including statistical analysis, benchmarking and forecasting services); and
  • Provide location-based services (such as location-aware content), in which case we collect geolocated data to enable a corresponding user experience.

When using your information for legitimate business purposes, we ensure that all information used for such purposes is pseudonymised and that we use aggregated data that does not allow conclusions to be drawn about you or anyone else.

You have the right to oppose the processing based on our legitimate interest. For this purpose, please contact our Data protection officers B John Ephrame at john.e@merlinsourcing.com.

However you should note that any objection to the processing, may affect our ability to provide you with certain services and / or solutions that are beneficial to you

Sharing your information

We share your information:

  • Within the company for purposes set forth in this Privacy Policy (e.g., global information and customer relationship management, software and service compatibility, and enhancements, and to you the information, applications, products, or services you have requested );
  • Our service providers and agents (including their subcontractors) or third parties processing information on our behalf (e.g. Internet Service Providers and Internet Platform Providers, payment processing companies, and organizations that we engage, notices to you and, where appropriate, assist us in providing you with the applications, products, services and information that you have requested or that we consider to be of interest to you;
  • Partners, including system implementation partners, distributors, resellers, independent software vendors, and developers, who may assist us in providing you with the applications, products, services, and information you have requested, or which we believe may be of interest to you ;
  • Third parties that we engage to process payment transactions, such as clearing houses, clearing systems, financial institutions and transactional beneficiaries; Third parties with whom you maintain a relationship, provided that you have consented to us to send that information (e.g. social media providers or other third party application providers);
  • Third parties for marketing purposes (e.g. our partners and other third parties with whom we cooperate, if we believe that their products or services may be of interest to your company, such as financial services organizations (e.g. banks, Insurance companies, financial providers), payment solution providers and software and service providers offering business solutions);
  • Credit rating agencies and organizations dedicated to fraud prevention;
  • Regulators so that we can meet the regulatory requirements imposed on the company;
  • Law enforcement agencies so that, where appropriate, criminal acts can be detected or prevented, or that crimes can be prosecuted;
  • Any third party in connection with actual or threatened litigation, as far as we are legally able to do so (e.g. in response to a court order);
  • Any third party to fulfil our legal and regulatory obligations, including in relation to legal or regulatory reporting or detection and prevention of unlawful acts;
  • Our own and external advisers and auditors to provide professional advice or to fulfil our audit responsibilities;
  • Other organizations, if we sell or buy company or assets (or negotiate a purchase or sale);
  • Other organizations, if we cede our agreement with you; and
  • Government agencies where reporting is required under applicable law
  • We may publicly or third-party share non-personally identifiable information about the use of our website, applications, products or services, and such information may not contain any information that may be used to identify you.

Marketing

From time to time we will use your information to contact you, so that we can provide you with more accurate information about those of our applications, products and services that we believe may be of interest to you.

We may also share the information we collect about you with carefully selected companies so that they (or we) can contact you to provide you with information about products or services that we believe might be of interest to you.

We or these companies can contact you either by phone, SMS, e-mail or by post. You have the right at any time to ask us to refrain from further contact for marketing purposes. You may also request at any time that we no longer disclose your information to the third parties referred to in this paragraph.

You can also unsubscribe from email marketing through the links in the emails we send you.

Third-party advertising platforms

When you reply to posts posted on third-party platforms (such as Facebook, Google, and Twitter), we may share your information with these third-party providers to help you with targeted advertising / content based on your profile. Your data will be used by third-party platform providers to identify your account and send you advertising. You can use the privacy settings on the third-party platform to control what advertising you want to receive; for more information, contact the third-party help / support centre.

Your information and your rights

If you are a resident of the EEA or any other jurisdiction with similar privacy laws, under certain circumstances you have the following rights:

  • The right to know how we use and obtain your information;
  • The right to request us to correct or delete your information or to limit the extent of your personal information processing;
  • The right to oppose the processing of your data, e.g. Against direct marketing or processing based on our legitimate interests;
  • The right to request information that has been automatically transmitted to us in a structured, standard and machine-readable format or to be sent directly to another company, if technically possible (“data portability”);
  • The right – insofar as the processing of your data requires your consent – to withdraw this consent, subject to any legal or contractual restrictions;
  • The right to pronounce against any decision based on the automated processing of your personal information, including profiling;
  • The right to file a complaint with the relevant data protection supervisory authority.

If we have information about you that is incorrect or requires changes, please let us know so that we can keep our records accurate and up-to-date.

Modification of this Privacy Policy

We may update this privacy policy from time to time. However, this does not restrict your rights under this Privacy Policy. The updated privacy policy is always posted on our website. Please read this when you are on the website (with "last updated" we indicate when we last changed this privacy policy).

Backup and storage of information

Your information is safe as we take reasonable technical and organizational measures to prevent unauthorized access or processing of your personal information, including accidental loss, damage, or accidental destruction. We will do our best to protect your personal information, but we cannot guarantee that the security of your information relating to our website, our applications or services or other websites, applications and services via an Internet connection or otherwise similar connection are transmitted, one hundred percent guaranteed.

If you suspect that your information has been misused by unauthorized persons, please contact our Data protection officers B John Ephrame at john.e@merlinsourcing.com

Transfers outside the European Economic Area

Personal data in the European Union are protected by data protection laws; however, the same protection is not guaranteed in all countries.

Our website and some of our applications or services or parts thereof may be hosted in the United States or elsewhere outside the EEA (this includes all EU countries plus Norway, Iceland and Liechtenstein) ("EEA"). This means that we may transfer any information transmitted by you via the Website, the Application or the Service to a country outside the EEA or the United States. If you send us an e-mail, it will also be stored on our e-mail servers hosted in the United States.

We may use service providers outside the EEA to help us provide our websites, applications and services to you (e.g., platform and payment providers who help us deliver our applications and services or advertisements or make payments). This means that we may transfer your data to service providers outside the EEA for the purpose of providing our applications, advertisements and services.

We take reasonable steps to ensure that your information transmitted via our service and hosting providers to countries outside the EEA is protected by the use of control and security measures in accordance with appropriate data protection laws and regulations. By using our website, products or services, or by interacting with us as described in this Privacy Policy, you consent to the transfer of your information outside the EEA for the purposes set out in this Privacy Policy. If you do not consent to the transfer of your data to areas outside the EEA, please do not use our website, applications and services.

Other websites and social media

If you follow a link from our website, our application or our service to another page or to another service, this privacy policy is no longer valid. We are not responsible for the handling of information by third-party websites or third-party services, and we therefore recommend that you read the privacy notices that refer to these websites or services. Our sites, applications or services may allow you to share information with social media providers. These social media providers may automatically provide us with access to certain of your personal information (for example, content that you have viewed). You should manage your privacy settings within your own account (s) so that you control which personal information we have access to.

Cookies, analysis and data traffic

Cookies are small text files that are transmitted by our websites, applications or services and stored on your device. We use cookies to provide you with personalized service and to improve our websites, applications and services for you. Our cookies can either be used as session cookies (temporary cookies that identify you as a user and track your history within our websites, applications or services while your browser is open or until you close your session) or as persistent cookies (cookies that use our websites, applications or services allow us to "remember" who you are and what your preferences are within our websites, applications or services, and that remain on your computer or device, even after you close your browser or session).

If you do not want to store cookies in your browser, you can do so by selecting the appropriate browser setting. You can deactivate the saving of cookies under Extras / Internet options in your browser, restrict them to certain websites or set your browser to notify you when a cookie is sent. Please note, however, that in this case you will have to reckon with a limited representation of the online offers and limited user guidance. You can also delete cookies at any time. In this case, the information stored therein will be removed from your device.

If you allow us to use cookies through your browser settings or consent, the following cookies may be used on our websites:
Necessary Cookies: 6

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

image

Preferences: 3

Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.

image

Statistics: 5

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

image

Marketing: 17

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

image
image

Unclassified: 1

Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies.

image

Please visit https://www.cookiebot.com/en/cookie-declaration/ for more information on the cookies used.

If you do not want to store cookies in your browser, you can do so by selecting the appropriate browser setting. You can deactivate the saving of cookies under Extras / Internet options in your browser, restrict them to certain websites or set your browser to notify you when a cookie is sent. Please note, however, that in this case you will have to reckon with a limited representation of the online offers and limited user guidance. You can also delete cookies at any time. In this case, the information stored therein will be removed from your device.

Web beacons and parameter tracking

We use cookies and similar software known as web beacons, to track those users who have accessed our website after clicking on one of our advertisements on another website or in emails, and for details about products or services. These web beacons collect limited information. It is not possible to prevent the use of web beacons. However, since web beacons are used in conjunction with cookies, you can effectively disable them by adjusting your browser settings to generally restrict or block cookies.

IP address and traffic data

We retain a record of traffic data automatically logged by our servers, including your Internet Protocol (IP) address, device information, the websites you visited before our websites, and the website you visit after you leave our website. We also collect some website, application and service statistics such as access rates, page views and page views. We are unable to identify individuals based on data or website traffic statistics.

Tools

We use the following tools that use cookies on our website:

Google Analytics

Google Analytics uses "cookies" to see how users' websites, applications or services are used. The information generated by cookies to learn more about your use of the websites, applications or services (including your IP address) will be transmitted to Google and stored by Google on servers in the United States. Google uses this information to analyse your behaviour on the websites, applications and services, providing reports on operator website activity and other services related to website activity and internet usage. Google may transfer this information to third parties if required by law or if third parties process the data on behalf of Google. Google will not associate your IP address with other data stored by Google. You can refuse the use of cookies by making the appropriate settings in your browser or within your application. Please note, however, that in such a case, not all features of this website may be available to you. By using our websites, applications and services, you also consent to Google's use of your personal information in the manner and for the purposes described above. For more information, see "How Google uses data when you use our partners' sites or apps" (data usage by Google when using our affiliate pages or apps), www.google.com/policies/privacy/partners/, or under a different URL, sometimes called Google. www.google.com/policies/privacy/partners/ , or any other URL.

You can prevent the collection by Google Analytics by clicking on the following link: https://tools.google.com/dlpage/gaoptout

Google Tag Manager

This website uses Google Tag Manager. This service allows website tags to be managed through a single interface. Google Tool Manager only implements tags. This means: no cookies are used and no personal data is collected. Google Tool Manager triggers other tags, which may collect data. However, Google Tag Manager does not access this data. If deactivated at the domain or cookie level, it will remain in effect for all tracking tags as far as they are implemented with the Google Tag Manager.

Facebook plugins (like button)

Facebook, provider Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA, also uses cookies. The Facebook plugins can be recognized by the Facebook logo or the "Like-Button" ("Like") on our site. An overview of the Facebook plugins can be found here: https://developers.facebook.com/docs/plugins/ .

When you visit our pages, the plugin establishes a direct connection between your browser and the Facebook server. Facebook receives the information that you have visited our site with your IP address. If you click on the Facebook "Like-Button" while you are logged into your Facebook account, you can link the contents of our pages to your Facebook profile. As a result, Facebook can assign the visit to our pages to your user account. We point out that we as the provider of the pages are not aware of the content of the data transmitted and their use by Facebook. For more information, see the Facebook Privacy Policy at https://www.facebook.com/policy.php .

If you do not wish Facebook to associate your visit to our pages with your Facebook user account, please log out of your Facebook user account.

Facebook Connect uses cookies for promotional purposes. With the help of Facebook Connect, we can show our advertisements to visitors who are interested in our products on partner websites, apps and emails. Re-targeting technologies use cookies or promotional IDs and display advertising based on your previous browsing behaviour. To refuse this interest-based advertising, please visit the following websites:
https://www.facebook.com/ads/manager

We can exchange information such as technical identifiers from your registration information on our website or our CRM system with trusted advertising partners. This will link your devices and / or environments and offer you a seamless user experience with the devices and environments you use. For more details on these linking capabilities, please refer to the privacy policy that you will find in the aforementioned platforms or the explanations below. Facebook Connect Privacy Policy:
https://www.facebook.com/policy.php
https://www.mein-datenschutzbeauftragter.de

Twitter

These features are available through Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. By using Twitter and the "Re-Tweet" function, the websites you visit are linked to your Twitter account and shared with other users. This data is also transmitted to Twitter. We point out that we as the provider of the pages are not aware of the content of the transmitted data and their use by Twitter. For more information, see the Twitter Privacy Policy at https://twitter.com/privacy

You can change your privacy settings on Twitter in the Account Settings at https://twitter.com/account/settings.

Google +1

Collect and share information: The Google +1 button allows you to post information worldwide. The Google + 1 button will help you and others to get personalized content from Google and our partners. Google stores both the information that you have + 1'd for a content and information about the page that you viewed when you clicked +1. Your + 1's may appear as clues along with your profile name and photo in Google services, such as in search results or in your Google profile, or elsewhere on websites and ads on the web. Google records information about your + 1 activity to improve Google's services to you and others. To use the Google + 1 button, you need a globally visible, public Google profile that must contain at least the name chosen for the profile. This name will be used in all Google services. In some cases, this name may also replace a different name you used when sharing content through your Google Account. The identity of your Google Profile may be displayed to users who know your email address or have other identifying information from you.

Use of the information collected: In addition to the uses outlined above, the information you provide will be used in accordance with the applicable Google privacy policy. Google may publish summarized statistics about users' + 1 activity or share it with users and partners, such as publishers, advertisers, or affiliate websites.

LinkedIn

The provider is LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, United States. Each time you visit one of our pages that contains LinkedIn features, it will connect to LinkedIn servers. LinkedIn is informed that you have visited our website with your IP address. If you click LinkedIn's "Recommend Button" and are logged in to your LinkedIn account, LinkedIn will be able to associate your visit to our website with you and your user account. We point out that we as the provider of the pages have no knowledge of the content of the transmitted data and their use by LinkedIn.
For more information, see the LinkedIn privacy statement at:
https://www.linkedin.com/legal/privacy-policy" .

XING

The provider is the XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany. Each time you visit one of our sites that contains XING features, it will connect to XING servers. A storage of personal data is not done to our knowledge. In particular, no IP addresses are stored or the usage behaviour is evaluated. Further information on data protection and the XING Share button can be found in XING's
privacy policy at https://www.xing.com/app/share.

LeadSquared

We use LeadSquared to design our landing pages. In our landing pages, we use form submissions to get the viewers name, contact number and work email address. All these details will be stored in LeadSquared and will be used by Sales representatives for marketing activities. The sales representatives use this tool for updating any activity with respect to the lead. Please click here to view DPA for more information regarding LeadSquared.

Leadfeeder

Leadfeeder is a website visitor tracking software. The software shows MeRLIN Sourcing B.V. what prospects and customers do on our website so that we can increase our marketing ROI and generate more sales.
Leadfeeder stores the data for 180 days. Please visit https://www.leadfeeder.com/ for more details about Leadfeeder.

How to disable cookies

You may be able to configure your browser or our website, our application or our service to restrict the use of cookies or block all cookies as desired; however, disabling cookies may limit the full use of certain portions of our websites, applications or services. For more information about cookies and how to adjust your browser settings to delete, accept, or decline cookies, visit: https://www.allaboutcookies.org/ge/ .

Deleting cookies

You can use your browser settings to delete individual cookies or the entire cookie portfolio. In addition, you will receive information and instructions on how to delete these cookies or block their storage in advance. Depending on the provider of your browser, you will find the necessary information under the following links:
Mozilla Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
Google Chrome: https://support.google.com/accounts/answer/61416?hl=en
Opera: https://www.opera.com/help
Safari: https://support.apple.com/kb/PH17191?locale=en_US&viewlocale=en_US
In addition, you can prevent the loading of so-called scripts by default. NoScript allows JavaScript, Java and other plugins to run only on trusted domains of your choice. Information and instructions on how to edit this function can be obtained from the provider of your browser (eg for Mozilla Firefox:
https://addons.mozilla.org/en/firefox/addon/noscript/

Further information

The Legal basis: The legal basis for these processing is your consent, (EU General Data Protection Regulation).
The data you enter will be stored for the purpose of individual communication with you.
The processing of the data entered into the contact form is based on a legitimate interest (Art. 6 (1) (f) GDPR).
By providing the contact form, we would like to make it easy for you to contact us. Your information will be stored for the purpose of processing the request and for possible follow-up questions.
If you contact us to request an offer, the processing of the data entered in the contact form for the implementation of pre-contractual measures (Art. 6 (1) (b) GDPR) will take place.

Which data protection rights do you have?

The right to cancellation under Art. 17 GDPR, the right to restriction of processing under Art. 18 GDPR, the right to data portability under Art. 20 GDPR. You may revoke your consent to the processing of personal data at any time. This also applies to the revocation of declarations of consent that were given to us prior to the validity of the General Data Protection Regulation, i.e. before 25 May 2018. Please note that the revocation only works for the future. Processing that occurred before the revocation is not affected.